Offering bite-size entertainment within the McDonald’s app

Opportunity

February is the most challenging month to drive traffic at McDonald’s Australia locations. The brand needed to connect with customers directly and find a way to drive immediate traffic into restaurants through the MyMacca’s app.

Approach

To drive people into stores, we needed to get them engaging with the app. Our approach went beyond push notifications or advertisements. Instead, we designed a compelling experience that would excite customers and provide tangible reasons to head into stores. Inspired by the insight that over 17 million Australians are now gamers, we helped McDonald’s tap into this culture by providing customers with an opportunity to play games within the MyMacca’s app and win prizes.

Outcome

The result was Macca’s Mini Games, a hub of bite-sized entertainment which used gamification to give customers a reason to keep returning to the app. Customers had the chance to win iconic food offers every day, and our full-length mobile game, “Maccas Run” offered customers the chance to win cash prizes. This fully native in-app game integrated with McDonald’s tech stack technology, powered by tms’s own iWin gaming technology.