Discover tms’ Expert Voices series, featuring experts in Loyalty & Partnerships
Interested in uncovering what experts truly think about the future of Loyalty programs for brands in 2024? tms’ Expert Voices does just that.
Led by Sam Woods, Head of Brand Partnerships, International, and Ryan Kite-Hedges, SVP, Client Engagement and Strategy, we sat down with industry experts from the likes of McDonald’s UK and Vue International to address how we can evolve our loyalty programs to keep up with today’s consumer values.
Ciara Reddington, Senior Brand Manager of Loyalty at McDonald’s UK, and Shivali Ramanandi, Global Head of Partnerships at Vue International, touched on market challenges, customer trends, rules of engagement, year-to-year planning, and more.
It’s a bright time to work in loyalty because of the brilliant results brands are having with their programs.
Unlock the full Expert Voices series.