HAVI and tms awarded German Award for sustainability projects

Two female leaders receive award

HAVI Germany has just been honored with the German Award for Sustainability Projects in the Package Solution category from the German Institute of Service Quality, news channel ntv, and Bertelsmann’s DUP Unternehmer magazine.

The award represents the strength of HAVI’s Supply Chain and tms businesses bringing their capabilities and expertise together to create lasting solutions for our largest customer. HAVI’s award-winning development of the nationwide reusable packaging system for McDonald’s Germany was strategically implemented at 1,450 McDonald’s restaurants across Germany, beginning late in 2022.

TEAMWORK MAKES THE SYSTEM WORK

The strategically assembled system includes: reusable containers designed by tms, McDonald’s deposit system, HAVI reverse logistics with existing transports, professional warewashing service by Remondis, clearing process with restaurants and partners by HAVI, and return transport — all integrated with seamless HAVI delivery. With this solution, HAVI Germany is positioned to develop the first integrated reusable system including warewashing service in system catering in Germany.

I am very proud of this recognition and of the achievement of our entire team, which developed and implemented this service! Our holistic view of system catering and a deep understanding of all supply chain elements make such a concept possible. We are continuing this path and will help to shape the system catering industry in a more sustainable and future-oriented way with our sustainability services. With new, innovative partners like Remondis, which takes over an essential part of the returnable packaging system with its rinsing logistics. And above all, with our tms colleagues who, as packaging experts, developed the Reusable Cups! This award is also for the whole team and all partners. Our heartfelt thanks to all of them!

Stavroula Ekoutsidou
CEO HAVI Germany

The reusable system makes major contributions to addressing legislative requirements in the market while also avoiding waste. Through the power of partnership, we have shown that we can achieve our objectives by tapping into creativity and fostering a collaborative spirit that paves the way to a better tomorrow.

HAVI takes great pride in the development of this award-winning system, which will serve as a model for others. As we remain committed to our sustainability goals and those of McDonald’s, we are grateful for our dedicated team who works tirelessly on these important opportunities to make a difference for all.

Together we have already been able to launch countless solutions in the areas of recycling and waste management in order to make a joint contribution to a more sustainable future…

Markus Weiß
Impact Lead at McDonald’s Germany

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DJ Snake teams up with McDonald’s France for new Famous Order

DJ Snack holding a hamburger next to his Famous Order meal

tms Paris is excited to have played a role in the newest experience for McDonald’s France customers: DJ Snake x McDonald’s. The famous order features an exclusive meal curated by DJ Snake, along with an exclusive track release and capsule clothing collection with Pardon My French!

In partnership with DDB Paris, the tms Paris team aided in strategy and coordinated the partnership between Universal Music and DJ Snake. This campaign launched exclusively in France on June 20 and runs for three weeks only. The DJ and producer with 20 billion streams to his name curated the go-to menu of his choice —  a Double Cheeseburger, French fries, Coca-Cola zero-sugar, and caramel Sundae.

We’ve been working on this secret collaboration for several months now. We’re proud to finally be able to let our customers and fans of the artist step into this creative world imagined especially for this occasion: this includes an exclusive track, a unique menu featuring some of our iconic products, a capsule collection of his clothing brand designed to our colors, a brand new campaign as well as many more surprises to come. For the first time ever in France, our customers will be able to discover the Famous Order presented by one of the greatest French artists, recognized throughout the world.

Anne Laine
Marketing Director at McDonald’s France

DJ Snake wanted to pursue this collaboration due to his own personal love for McDonald’s: “I spent my childhood birthdays at McDonald’s, and I have great memories there with my family and friends. Today, it’s become a major landmark when I’m touring around the world, and we often go to McDonald’s following a show.”

On top of the Famous Order, DJ Snake’s new track, “West Side Story,” and a capsule collection of DJ Snake’s clothing brand will also be released. This exclusive collaboration was the collective work of McDonald’s France, A&R Studios tms, DDB, Starcom, and DJ Snake’s creative and marketing teams together with his label Capitol France. West Side Story will be used to score the accompanying campaign’s video ads and will be aired simultaneously on all main and digital TV channels as well as on social media from June 19th, 9 pm (French time).

This exclusive collab’ brings together two pop culture icons. In our minds, it was important that the artist could take part personally in all the project’s finer details, to create an authentic partnership that would resonate with him, McDonald’s and his fans. We’re proud of what we’ve achieved, thanks to the collective work together with DJ Snake’s team, tms and DDB, to give the artist the possibility to express himself through what he does best, a funky and party track which will no doubt be an exceptional and lasting statement.

Thibault Kuhlmann and Xavier Mévellec
General Director and Deputy General Director of A&R Studios (Universal Music France)

The artist’s clothing brand, Pardon My French, also teamed up with McDonald’s to create a unique capsule collection that incorporates McDonald’s iconic symbols and colors. T-shirts, hoodies, and denim jackets became available from June 22 on the site Pardon My French and June 28 in the dedicated Parisian pop-up store giving fans direct access to the collection. The collection is also being promoted through various drops where winners will be selected at random to score free merchandise through their Instagram, @McDonaldsFrance.

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Boxer Brand Design team shines with 6 packaging awards

numerous boxer brand awards on display from 2023

We are excited to announce that our embedded branding and packaging design agency, Boxer Brand Design, has won multiple awards for its recent McCafé holiday cup packaging designs! They took home six awards in total, with three of them being the highest honor, from the likes of Graphic Design USA (GDUSA) and the Muse Design Awards among others.

McDonald’s holiday cups are an annual packaging promotion that the team is always excited to work on and take in innovative, fresh directions. To make this year’s designs stand out, the Boxer Brand Design team seamlessly combined McDonald’s staple gold coloring with holiday motifs that can be recognized by people of all cultures from around the world to create their holiday packaging. The creative incorporates Mid-century patterns and shapes in colors connected to the more extensive seasonal campaign, “Szn of Sharing,” which also debuted in late 2022.

When coming up with the design for this year’s holiday cups, our goal was to create something that complimented the iconic McDonald’s’ yellow hot cup and alluded to the excitement of the holiday season. We accomplished that by combining different Mid-century modern elements, playing with repetition, and incorporating colors like light blue, forest green, snowflake white, and McDonald’s red. With a combination of these elements, we were able to create a collection of six designs that bring that holiday magic and excitement to life.

Ross Knezovich
associate art director at Boxer Brand Design

Boxer received the highest honor as the grand winner of packaging design at the NYX Marcom Awards. The NYX Awards is an esteemed international competition that receives thousands of yearly entries from over 60 countries. The NYX Awards honors talented individuals and agencies that demonstrate exceptional marketing abilities in all forms. Click to read more about the NYX Awards and check out all the winners.

Boxer also won the American Package Design award from GDUSA for the fourth time. GDUSA is currently celebrating its 60th anniversary and has awarded over 325 agencies for their innovative packaging design. Check out gdusa.com for more information.

The team struck big at the Muse Design Awards, receiving gold for the limited-edition packaging category and silver for the non-alcoholic beverage category. The Muse Design Awards were created by the International Award Association (IAA) in 2015 to honor drivers of change in the advertising, design and web spaces. The awards aim to drive innovation by rewarding companies for their unique and creative packaging designs. Visit Muse’s website for more on the competition and the winners.

Finally, Boxer received numerous accolades at the Communicator Awards, winning two of their highest honors. Boxer received the award of excellence in both the packaging and overall design categories for their McCafé holiday cups. The Communicator Awards receive more than 5,000 annual entries and are judged by the Academy of Interactive and Visual Arts (AIVA). Learn more about all the winning work and the Communicator Awards.

We put a lot of hard work and a little bit of magic into the annual McCafé holiday cups, so it’s a reward when we receive such positive reactions from clients, colleagues, McDonald’s owner/operators and customers. To win 6 trophies on top of that is just an added holiday gift.

Brian Torbik
account supervisor at Boxer Brand Design
2 hands holding the McCafé holiday cups in front of a yellow background

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tms helps McDonald’s celebrate Grimace’s birthday

Grimace's birthday packaging

From June 12-July 9 McDonald’s is celebrating their beloved character Grimace’s birthday. Customers will have the chance to purchase a special birthday meal, featuring a Grimace Shake, fries, and either 10-piece Chicken McNuggets® or a Big Mac®.

tms is proud to have helped execute this promotion across multiple retail touch points, from window posters to digital menu board layouts and more. Our embedded post-production house, Slate, worked closely with our Retail Experience team and brought Grimace’s birthday to life with playful 3D animations. Dimensional confetti and type that bounces off the glass are just what Grimace needed to celebrate his big day.

And Boxer Brand Design, our embedded branding and packaging agency, have ensured the party keeps going with collectible packaging fit for our favorite purple friend.

The fun doesn’t stop there, it keeps going on GoldenArchesUnlimited.com. Our team also helped to coordinate a capsule collection inspired by Grimace and in honor of his big day. While supplies last, customers can purchase tees, hats, socks, pins, and even a Grimace pool float.

Head to your nearest McDonald’s to get in on the birthday fun and try the Grimace shake!

Grimace poster in McDonald's window
Grimace's birthday on GoldenArchesUnlimited.com

Being able to celebrate an iconic McDonald’s character’s birthday, opens the door to a lot of creative opportunities. We explored everything from purple fur to sprinkles, ultimately releasing an in the moment party scene. Confetti, a purple shake and playful designs will help make this birthday memorable. We just hope Grimace is ready!

Arthur Czerep
Associate Creative Director at tms
Grimace menu board at drive-thru

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Creating a one-of-a-kind experience for modern tastemakers

McDonalds clay sculptures

Opportunity

We had the chance to reinvigorate classic menu items through launching McDonald’s first Artist Residency ​program and driving cultural relevancy for one of the world’s most loved brands.

McDonalds Cactus Plant Flea Market

Approach

Working in tandem with McDonald’s agency partners, tms helped amplify the brand’s place in culture by creating a program that connected the brand with today’s leading creatives — a fresh way to promote classic menu items. Known for its designs that feature an array of characters, Cactus Plant Flea Market has a niche place in the cultural zeitgeist and was the perfect partner to kickstart the program. Tapping our collective marketing and sourcing expertise, we turned heritage characters into highly-sought-after premium collectibles. Not only did we design the figurines themselves, but we also developed retail, packaging, and omni-channel assets.

Happy meal with toys

Outcome

This program outperformed projections across many key objectives, including average check amount and units sold, netting ​out to an early end to the program due to depleted supplies generated from high popularity. The ​successes of this program outweighed previous Famous Orders/Big Bet campaigns for the brand. The program also garnered high levels of attention and positive mentions from traditional and social media.

Yellow artist residency figurine being removed from bag

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tms helps thank McDonald’s crew with ‘Thank You Crew’ program

tms helps thank McDonald's crew with 'Thank You Crew' program

We’re proud to play a part in thanking McDonald’s US Crew members under their new brand trust initiative, “Now Serving™.” The “Thank You Crew” campaign, a subset of that initiative, aims to recognize Crew that go above and beyond for customers or deserve extra recognition for what they do. “Now Serving™” will be an ongoing brand initiative for McDonald’s in 2023 and beyond, focused on highlighting their goals of selling delicious food and serving communities.

Our retail team helped bring “Thank You Crew” to life via in-store elements including a bag stuffer and counter card with a tear pad that can be torn off, executed in both English and Spanish. From April 21 until May 22, customers can tear off a sheet from the Tear Pad to take with them for more information on the program and scan the code that leads them to the website for submission of their favorite crew story.

Thank You Crew Man poster Thank You Crew Woman poster

Our promotions and activations team also refreshed the ThankYouCrew.com website to align with the new Thank You Crew and “Now Serving™” program’s visual identity. The site serves as the program’s story submission hub, where customers, Crew, restaurant managers, among others can submit stories about Crew members to thank them for all they do. The refreshed ThankYouCrew.com launched on Thursday, April 20th.

Some of our favorite stories live on ThankYouCrew.com so far include:

A Special “Little Nugget” Delivery

When customers needed them most, this Atlanta McDonald’s Crew delivered – literally! Sha’querria, Keisha and Tunisia took customer care to new heights when they helped an expecting mother give birth in their restaurant.

Thank You, Atlanta Crew!

Raising the Bar on Customer Service

Compassionate. Sensitive. Understanding. These are just a few words that describe Matt, who goes above and beyond to look out for his customers in Rochester, New York, going so far as to bringing drinks out to this favorite customer’s car.

Thank You, Matt!

Celebrating a Quarter of a Century in the Crew

For some, 25 years is just a number. For Jamie, it’s 25 years of smiles, good vibes and being a wonderful start to her customers’ days. The Owner/Operators of the Costa Enterprises organization and its executive staff celebrated 25 years of Jamie at their Bluewater Bay, Florida, McDonald’s with cake and a special lunch where they unveiled a plaque in her honor.

Thank You, Jamie!

Erica Goldstick, Senior Account Executive at tms said: “From a retail perspective, the Thank You Crew April ’23 window within McDonald’s Brand Trust initiative was super interesting and fun to work on because we were able to focus on and celebrate McDonald’s brand values and culture. It felt super special to help shine a light on McDonald’s Crew and the important role they play within McDonald’s ecosystem. In addition, with the code included on retail elements for consumers to submit their crew stories, McDonald’s is able to tangibly see those meaningful connections made each day.”

Head to ThankYouCrew.com to read more submit!

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tms launches ‘Masknificent’ McDonald’s Happy Meal®

Masked Singer Happy Meal® box and characters

We were proud to lead the strategy and execution of “The Masked Singer” Happy Meal® at McDonald’s in the United States, Canada (CA), the United Kingdom (UK), and the Republic of Ireland(ROI). The campaign uses the power of imagination and surprise to replicate key elements of the beloved TV series, including different iconic masked character toys.

Like guessing the singer behind the mask in the show, US and CA customers will receive a blind bag in their Happy Meal® box, giving them the chance to guess which character they’re going to get before opening it. The packaging features clues to help families guess which character is inside.

US blind packaging

US blind packaging

 

The UK and ROI Happy Meal box features two fan-favorites from The Masked Singer: Dragon and Unicorn. It also explains to customers how our exclusive Masked Singer digital toy experience works to extend the fun online.UK Happy Meal® Box

UK Happy Meal® Box

 

The digital experience was designed by our Happy Meal® of the Future team, who focus on connecting the Happy Meal® toy with mobile devices to deliver interactive experiences. By scanning the QR code on the Happy Meal® box, customers activate an AR experience where they can bring their character to life and create a custom stage for their toy to perform a concert in a virtual environment.

Our team members across tms Chicago and tms London collaborated to design the artwork, packaging, and POP elements of the Happy Meal® program.

US Characters and POP Designs

US Characters and POP Designs

 

In the UK and ROI, we worked with Bandicoot and feature characters from their line up. Likewise, in the US and CA, we worked with Fox to create fan-favorite characters in their first-ever consumer product to launch tied to the show, exclusive to McDonald’s.

“The Masked Singer was such a great collaboration to be a part of! Turning fan-favorite costumes into adorable Happy Meal® plush toys was such a fun experience and I have loved seeing fan (and celebrity!) reactions to the toys online!” said Mae Matoka, Associate Account Executive at tms Chicago.

“The Masked Singer was such an exciting program to work on! Using the power of imagination and surprise, we have enabled moments of care-free self-expression in our Happy Meal®. It’s time for kids to express themselves and be Masknificent!” said Jessica Bennett, Account Manager at tms London.

Read more about the program in Variety. “Be Masknificent” and head to your nearest McDonald’s to join in on the excitement.

 

Masked Singer UK box, characters, and digital experience

UK box, characters, and digital experience

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Doubling the appeal of the UK’s biggest prize promotion

McDonald's Double Peel Monopoly logo featuring Mr. Monopoly on a game board

The Opportunity

The physical peel, central to McDonald’s MONOPOLY game play, has always been well-loved, but its joy is short-lived. Our opportunity was to build a wider-reaching, longer-term, more immersive brand and digital experience so that consumers could continue playing and winning beyond the physical peel.​

Double Peel Monopoly logo in the middle of a Monopoly game board

Our Approach

Customers have always loved the on-pack peel, however this year, instead of peeling to reveal a potential loss, Double Peel extended the game in the McDonald’s app – transforming customers’ phones into a MONOPOLY® gameboard. Players still had the opportunity to peel the label on their promotional food item for a potential Instant Win, but now they could also scan a property code to complete sets in the McDonald’s app. Each property banked in the MONOPOLY®  Wallet gave players another chance to win an array of prizes via the Digital Peel in the app. tms brokered contracts between McDonald’s and over 20 prize partners, including BMW, Paramount+, TUI, JD Sports, See Tickets, Photobox, Wrappz, Zavvi, Go Ape, GLOSSYBOX, SkullCandy and AO.com. Customers had the chance to win everything from a new Mini Cooper, to shopping vouchers and personalized accessories.

Three phones featuring the Double Peel Monopoly game in the McDonald's app

The Outcome

After 16 years, we created a next-generation McDonald’s MONOPOLY® game, inspiring customers to double down on what they love and created a campaign that magnified the double feel-good feeling of the peel in a fun and engaging way. By extending the promotion into a more immersive app experience, we not only gave customers additional ways to play and win but also fostered high engagement making this year’s MONOPOLY® the biggest and best to date.​​

McDonald's Double Peel Monopoly packaging, featuring Big Tasty clamshell, two cold drink cups, Twix and Maltese McFlurries, and Chicken Legend box

Results

4.2 million
Unique players playing 77 million times!
+39% YOY
Unique Players
+191% YOY
Valid codes entered
99%
Digital peel rate

By extending our popular MONOPOLY® promotion at McDonald’s into a more immersive app experience, we’ve not only given customers additional ways to play, we’ve also built a wider, longer-term engagement in the game over the 6-week period – along with more ways to win. Doubling the fun for everyone.

Emma O’Neill
Senior Brand Manager at McDonald’s

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tms brings to life the retail experience for McDonald’s Cardi B and Offset meal

Cardi B Offset

tms is proud to have created a robust restaurant — experience for McDonald’s Cardi B and Offset couple’s meal launching on Valentine’s Day.

First announced following the Super Bowl, McDonald’s collaboration with one of music’s biggest husband-and-wife duos was hotly anticipated. tms worked closely with the famous couple’s teams to create the campaign promotional assets seen throughout the customer retail experience. Our creative begins at the restaurant exterior and continues in-store, or to the drive-through point-of-purchase, and then closes the loop with post-purchase imagery featuring Cardi B and Offset congratulating customers on their order choice. That’s not all, as Boxer Brand Design — our embedded branding and packaging agency — executed the creative focus to produce eye-catching promotional carry out bags and cold cups given to customers for the duration of the program.

Cardi B Offset

Available until March 12th, there’s still time to get your order in!

Cardi B Offset

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Modernizing McCafé®

McCafe rebrand illustrations

Opportunity

tms sought to refresh the McCafé® bakery packaging to match the brand’s updated visual identity. It was essential we conveyed that the coffee experience at McDonald’s was simple and uncomplicated with bold graphics that complement the McCafé ® branding.​

packaging closeup

Approach

tms rebranded McCafé® packaging by leveraging the McDonald’s signature gold color scheme and coupling it with simple, playful designs to signal a “gold standard” experience and quality that the customer can trust.

McCafe meal

Outcome

We refreshed the existing suite of McCafé® packaging, producing a modern and cohesive 12-piece packaging system that included bakery and coffee products.

McCafe breakfast spread

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